Email us
General questions and feedback: hello@casinoclaude.net
Partnerships and media: partners@casinoclaude.net
Expect an answer within two business days in most cases. If you're writing about a particular review, paste in the page URL and quote the detail you're querying — it lets us re-check and reply much faster.
What we can help with
- Corrections. Operators tweak bonuses and payout processes constantly. Point out anything that no longer matches reality and we'll retest that detail and update the page.
- Operator enquiries. Casinos are free to request a review, with one caveat we repeat to everyone: our testing decides the outcome, and neither a listing nor a rating can be bought.
- Player feedback. First-hand accounts — a payout that dragged, a support chat that impressed you — feed directly into our re-testing schedule and genuinely shape the rankings.
What we can't do
One important limit: Casino Claude reviews casinos but has no access to them. We hold no player accounts, process no payments and can't intervene in disputes — so password resets, stuck withdrawals and account queries need to go to the casino's own support desk. If an operator won't resolve a legitimate complaint, escalate it to the authority that issued its licence.
Need support with gambling?
If gambling is causing you stress or harm, don't wait to reach out. Our Responsible Gambling page collects free, confidential support services for every market we cover. 18+ only.